Measuring Progress and Impact in Organizations

Instructor: Frikkie Botha

Performance management is a holistic process of people management. The primary objective of performance management is to establish culture in which individuals and groups take responsibility for the achievement of organizational goals through enhancement and full utilization of their own skills, behavior and contributions. The process ensures that there is a shared understanding of what needs to be achieved at every level in the organization and provides management with tools for leading and developing the employees to achieve the organization’s goals. Performance management must be designed to be strategic and integrated into the culture, systems and policies of the organization. In addition it is aimed at being developmental rather than punitive in nature. This course puts "performance management" in context as a human resource management and corporate management with reference to sustainability.

Course Learning Outcomes

By the end of the course students should be able to:

  1. Have a working understanding of the processes that drive performance management in an organization as well as in developing, designing projects.
  2. Differentiate and pick appropriate techniques involved in successful project planning and implementation.
  3. Understand the basic principles underlying the process of goal setting and performance appraisal.
  4. Be able to develop specific performance management processes for particular situations that is typical of real world problems.
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